Frequently Asked Questions about SMiBPackages

• How do I know which plan is best for me?

  We have designed modular plans, with everyone in mind.
  Basic: If you want to get started with light automation, using a basic controller in a rented house or apartment.
  MyHOUSE STARTER: if it your own house, and have a touch-based controller for managing lights, fans, and HVAC.
  MyHOUSE SLIVER: If you want go a bit more advanced, and have a touch-based controller for managing lights, fans, and HVAC.
  MY HOUSE GOLD: If you want to have voice control over everything that’s connected in your home.
  Enterprise: If you wish to have a custom-branded app for the installation. The plan is only available for enterprise customers.
  

• Can I opt for a basic plan and upgrade to a higher plan, later?

  Sure. You can get started with any plan and upgrade at a later point. We’ll reduce the basic costs, and you just have to pay for the devices (functionalities) that you are adding.

• Do I need to pay the same price for automating every room?

  No. Once you have a system up and running, network effects come into play and the cost reduces dramatically.

• Does the size of room affect the pricing?

  Yes, the above pricing is just the baselined version for a starter kit. That being said, we have optimized it to fit a typical lifestyle. You’ll be able to re-calibrate it in the final quotation.

• I would like to customize my own system. Do you offer that service?

  If you have a specific requirement for a brand or functionality and wish to do it on your own, just get in touch with us, and we’ll help you build something you’ll be proud of.

• Are there any corporate plans for offices/hotels/showrooms?

  Yes. But as business needs are highly specialized, we can’t offer a generic ‘one-size-fits-all’ package. Please let us know your requirement, and we’ll get back to you with an action plan.

• What is your refund policy?

  We offer refunds only on products that are undamaged, untampered and reported within 30 days of installation. In case you’re facing a problem, you can contact our support team and they’ll be happy to resolve your issue. As a matter-of-fact, we offer lifetime support and manufacturer-specific warranty on all our smart home solutions.

• Do you offer discounts?

  Yes. For a limited time period, we offer 5% discounts on every package purchased online. Use code: SMARTHOME5 to avail the offer.